Deputy Director, Learning and EngagementDate posted: 21/11/2024Competitive Salary Package inclusive of 17% superannuationFull time, 5 year contract | Based at our vibrant Bentley campusMake a positive difference and contribute to the success of our LibraryJob Reference: 764071Curtin is Western Australia's top public university for graduate employment. As a globally recognised institution, Curtin is celebrated for its impactful research, strong industry connections, and dedication to preparing students for the jobs of tomorrow. At Curtin University Library, we play a pivotal role in this mission by supporting teaching, learning, and research across Curtin's diverse academic community of over 44,000 students and 3,000 staff. With the main Robertson Library on the Bentley campus, branch libraries in Kalgoorlie and Perth's Central Business District, and global campus libraries in Columbo, Dubai, Malaysia, Mauritius and Dubai, we are dedicated to providing a world-class experience, in-person and online.Curtin University Library is a library with great heart that empowers great minds. We are an enabler of success for our clients, providing inspiration and service excellence. Our anticipatory, future-focused approach fosters creativity and innovation, ensuring that we continually evolve to meet the changing needs of our diverse community.Your new roleWe are seeking a strategic and innovative leader for the position of Deputy Director, Learning and Engagement as one of two Deputy Director roles. This senior management role will lead a portfolio encompassing the Client Engagement team and the Learning Success team. You will play a key role in driving innovative, client-focused services to support student learning, frontline services and community engagement. As a member of the Library's senior leadership team, you will develop and implement new strategies and initiatives to support a quality student experience in collaboration with internal and external partners.Key Responsibilities:Strategic Direction & Planning: Lead the development and implementation of strategies that align with the University's objectives and emerging trends in academic libraries, pedagogy and student support programs.Leadership & Business Transformation: Provide strategic portfolio level leadership for the Client Engagement and Learning Success teams, fostering a culture of innovation, excellence and continuous improvement.People Management: Mentor and inspire staff, fostering a collaborative and high-performance work environment by providing guidance and support to team members in the delivery of services and initiatives to ensure individual growth and development.Academic Support Programs: Oversee the development and delivery of academic skills and digital literacy support programs, ensuring they are aligned with Curtin's Graduate Capabilities and curriculum needs.Client Support Services: Manage the delivery of first-line client support services, including enquiry, reference, and circulation services, ensuring consistent service delivery across all Curtin campuses and partner sites.Global Campus Service Delivery: Ensure equivalence of library services and collections at global campuses and partner sites, maintaining high-quality support for Curtin staff and students.Stakeholder Collaboration: Foster productive relationships with internal and external stakeholders, including the wider DVCA portfolio, academic areas, global campuses, service providers and professional library networks.Selection Criteria:A relevant postgraduate qualification and extensive experience at senior management level within a complex management environment; or an equivalent combination of relevant experience and/or education/training.Considerable expertise and extensive experience in the development and effective delivery of services in a large academic library or similar organisation, including knowledge of future trends and relevant benchmarks.Proven skills in leading, motivating and developing a large team, including the ability to drive and implement organisational change in a rapidly changing environment.Demonstrated experience in responding to emerging and competing priorities to deliver significant initiatives in a volatile environment.Highly developed written and verbal communication skills alongside interpersonal skills of a calibre required to develop and maintain nuanced relationships and partnerships with staff and students, senior managers, professional colleagues and external organisations.Experience in developing and managing complex budgets and delivering projects on time and within budget.Demonstrated experience in managing difficult and multi-faceted matters with sound judgement and sensitivity utilising negotiation, analytical and problem-solving skills.Desirable:A postgraduate qualification in librarianship or an aligned discipline.Applicants should note that prior to appointment, any offer of employment is subject to completion of National Police Records checks, and background, integrity, and reference checks to Curtin's satisfaction.Join us!Please provide a cover letter, your CV and separate document addressing how your background aligns with the selection criteria to allow us to assess your suitability for this role.Applications close: 20 December 2024.Late applications will not be accepted.
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