We are looking for a Defence Account Director to join Holocentric. This role will be a key member of our senior leadership team, overseeing multiple teams of service delivery and technical experts. Our ideal candidate is a strong client-focused strategist and people manager with a passion for helping organisations achieve operational excellence using technology.What we doAt Holocentric, we build software that help organisations and their people do their best work. Our customers use our process, risk and compliance software to meet their regulatory obligations, improve their operations, and train and guide their people. We are proud to have strong long-term customer partnerships with many Australian household brand names in banking, airline, utilities, university and government sectors. Owned and backed by Omegro, our focus is on long-term success of our customers, our businesses, and our people.What is it like working in our team?You will be part of a diverse group of motivated and expert individuals who are aligned by our shared aspirations, our strategy, and the Holocentric way of working. We have a shared commitment and are guided by our values so that we create positive experiences and outcomes for ourselves as individuals, our team and our customers. Our values guide us in how we prioritise ownership; dream big but start small; invite and engage in respectful dissent; and excel by embracing and learning from failure.What is the objective of this role?As Defence Account Director, you will be primarily responsible for the strategic direction, oversight and management of Holocentric's Department of Defence Account. You will lead Holocentric's engagement with the Australian Department of Defence, providing strategic advice with respect to enterprise business performance improvement. This role offers the opportunity to set and drive strategy and plans for the Account and lead a dedicated team spanning Account Management, Professional Services, Customer Care, Technical Solutions Development and Technical Support.Based in Canberra, you will engage with the Holocentric SLT and Omegro Leadership to build and develop networks across our clients and partners and to identify and prioritise prospective business opportunities.What you'll do in this roleYou will be responsible for:Development and implementation of the strategy and plans for the Defence Business Account;Managing and leading the Holocentric Defence team to meet its objectives;Provision of strategic advice with respect to enterprise business performance improvement including business capability and process optimisation and the introduction and adoption of enabling technologies, such as Holocentric, Robotic Process Automation, Process Mining, BI and AI;Driving delivery of Holocentric services to support strong business outcomes for the Defence client;Ensuring Omegro global and portfolio strategic objectives are driven through their business line;Ensuring business risk management is undertaken across their business;People management, including developing capability and talent within the team;Driving the culture across their business line ensuring alignment to their broader Group and Portfolio.Our ideal candidate will have:Experience in management consulting, provision of strategic advice and/or leadership of complex program delivery to senior executives within Federal Government;Strong passion and experience in developing and maintaining strong client engagement and client service delivery;Passion and experience in strategy development including from prior roles in business strategy, IT strategy or consulting;Knowledge in the domain of business performance improvement including key concepts such as business capability and process optimisation and associated technologies;Demonstrable people leadership skills including but not limited to inspiring and motivating teams, creating accountability, building engagement and collaboration, and fostering professional development and learning;Baseline or NV1 clearance.Perks of the jobMake real change with a high degree of autonomy, management and peer support.Get access to opportunities for career advancement and professional growth in executive leadership.Get access to a vast range of professional development resources, training courses and leadership accelerators, a network of thousands of thought leaders and executive leaders in our parent company.Opportunities to attend international leadership and best practice learning events that run twice a year.A collaborative bonus that reflects shared contribution to company performance.Holocentric is a multi-diverse and equal opportunity employer. We encourage applications from people of all backgrounds. You do need to be an Australian citizen and have a baseline security clearance to be applicable for this role.To apply for this role, please provide your resume and a cover letter via the "Apply Now" button.
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