Non-ongoing positions may be offered for up to 12 Months.
Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians.
We are TDP | Secure and simple digital government services that Australians trust.
Technology and Digital Programs (TDP) makes it simple for Australians to interact digitally with government with some of the largest and most complex ICT environments in Australia. Our solutions are scalable, adaptable and position the Group as an industry leader. We operate cutting edge technology solutions critical to Australian citizens across major life events.
Working in TDP, the opportunities are great and varied, you can grow your capabilities and develop a well-rounded career in ICT and Digital. Be part of a dynamic, supportive and collaborative work environment.
The Infrastructure and Operations Division maintains national critical infrastructure for Services Australia and across government. We deliver a robust, secure, and resilient ICT environment so Australian citizens can access government services 24x7.
The Application Infrastructure branch is responsible for the provisioning and support of underlying applications and databases that support the agency's critical services. This includes performing ongoing maintenance to ensure vendor support and stability, providing incident investigation and performance analysis using advanced monitoring solutions.
Database Administrators deliver a mix of priority technology projects and business-as-usual activities. Your expertise will enable you to engage in scoping, sourcing, and optimising database environments for analysis. You will apply innovative analysis techniques and model results and scenarios, while maintaining the integrity of the system.
You'll need to be proficient with system database, data elements, application software and other tools to develop enterprise data solutions. You'll use your extensive experience and expertise across a number of contemporary ICT systems, servers, coding languages and databases.
You'll foster collaboration and maintain strong relationships with key internal and external stakeholders. You'll need to exercise independence and effective decision-making based on high-level judgement and subject matter expertise, with consideration of wider implications. You'll excel in fast-paced working environments and possess the ability to balance several key priorities simultaneously, while ensuring the highest levels of quality in the work being delivered by the team.
We are seeking Mainframe Database Administrators and Midrange Database Administrators with the specialised skills associated with the respective roles.
Mainframe Database Administrators require experience and knowledge across a breadth of ICT technologies and methodologies including:
IBM Db2 tools (recovery expert, clone tool etc).Monitoring and diagnostics using Omegamon and query monitor.Rolling out maintenance for Db2 across mainframe systems.z/OS interfaces (ISPF, REXX, JCL etc).z/OS software installation methodologies (SMP/E etc).Midrange Database Administrators require experience and knowledge across a breadth of ICT technologies and methodologies including:Diagnosing, troubleshooting issues and maintenance with Oracle and PostgreSQL databases.Using scripting languages such as Oracle SQL, Python, Perl and Shell.OpenShift/OpenStack.MongoDB and Db2.One or more of the following monitoring tools, Dynatrace, Elastic (Kibana), IBM Data Server Manager, MongoDB Ops Manager and pgAdmin.The key duties of the position include:Providing expert advice to technical specialists and stakeholders, seeking their cooperation in the provision of database administration.Scheduling and managing database software installations and upgrades to maintain currency with supported environments.Administering the database configuration, security, scheme and objects to ensure compliance against agreed standards and guidelines.Managing the development of processes, security measures, standards and best practices aimed at enhancing the availability, security and performance of data assets.Managing the data management process including initial loading, creating, maintaining, and distributing data.Reporting and investigating security breaches and database related incidents, analysing their impacts and applying remedial solutions.Designing and planning operational backup, archival and recovery activities and cyclical disaster recovery exercises.Developing data capability through coaching, mentoring and succession planning to increase performance, engagement and retention of staff.Security clearance: Negative Vetting Level 1 (or ability to obtain and maintain).
In accordance with section 22(6) of the Public Service Act 1999, Services Australia requires applicants to be Australian citizens to be eligible for employment with Services Australia.
An applicant's suitability for employment with the agency will be assessed through a pre-employment screening process. This process includes but is not limited to a national police history check, referee checks, code of conduct check and an employment history integrity check.
Some positions within Services Australia may be required to work in settings where mandatory COVID-19 vaccinations are required. Staff in such positions will need to demonstrate that they meet the vaccination requirements or have a relevant exemption.
NotesServices Australia's workforce operates using an agile approach, and all staff should be prepared to redeploy to critical frontline functions as required. Should you need to redeploy as part of the agency's surge workforce, all learning and development and technical/pastoral support will be provided to you to enable you to undertake that work.
Duties will be performed in an office environment based in Brisbane, Canberra or Melbourne.
Working from home can be negotiated upon successful employment.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
We are one of Australia's largest public sector employers. We are located in every capital city and over 400 local, regional, and remote locations across Australia. Job opportunities in Services Australia can be right where you are or might be right where you want to be. We are looking for people who want to work with us to deliver a simple, helpful, respectful, and transparent experience for our customers. We offer diverse employment opportunities so you can plan to take your career anywhere you want to. We celebrate people with different cultural backgrounds and disabilities. We are also a leading employer of First Nations Australians and an LGBTI+ gold employer. When you work with us, you will be doing something that matters and be respected for the unique views and skills that you bring. What our people say about working with us: 'It's rare you find a job that provides such a direct link to the community.' 'You can work for the same agency for your whole career but have the opportunity to work in many different roles.' 'Highly supportive team and flexible working conditions where you can be at your best.'
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