Data Officer We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team. This is a remote working role offering flexible working. Position: SIT38 Data Officer Location: Homebased UK, Nationwide, occasional travel will be required as part of this role (may include team meetings or other work-related meetings). Hours: Full-time, 35 hours per week (flexible working available). Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live). Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent), cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 15 September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To Be Confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The post-holder will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports. Experience of using CRM Dynamics, Faststats and PeopleStage and/or any Donor CRM for marketing purposes will make you a person of interest to us. You will be supported in your learning to use any of the tools and applications used and actively encouraged in the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders. Key Responsibilities: Delivering data selections, building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements. Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities. About You You will have a proven record of: Working with large datasets for marketing purposes and providing solutions and/or data in response to enquiries from colleagues and other teams. Using a relational customer/supporter database to import and export data to and from external suppliers, including data mapping and the design of appropriate import processes. Use of marketing automation tools such as Faststats and PeopleStage. To fulfil the role, you must be resident in the UK and have the right to work in the UK. Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. About the Organisation The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply, particularly applications from those with lived experience of stroke and those from under-represented communities. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
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