The Data Insights Analyst role sits within the Flight Centre Global Business Improvement team, based in the South Brisbane head office.
The team is made up of various SMEs such as Project Managers, Business Analysts and Digital Adoption Specialists and is tasked with improving business outcomes through the Business Process Management framework.
This is an opportunity to work within a dynamic project team in a complex environment influencing and driving change.
You will need to demonstrate experience in data analytics and insights generation.
What you will be doing:Data InsightsCapture and interpret data from a range of internal and external sources, translate them into strategic insights and communicate these findings to a wide range of stakeholders.Conduct high-level research and strategic analysis to advance and inform Flight Centre Travel Group's strategy, strategic projects and business cases.Assist with the provision of ad-hoc analysis and formal reports, distil the meaningful insights from data and effectively convey this to different audiences.Present complex content and insights in an easy-to-digest way for stakeholders to be able to action.Employ best practice in report design and delivery (e.g.
UAT protocols, redundancy and disaster recovery).Knowledge ManagementManage and maintain internal knowledge management systems (KMS), including Confluence, with rules and operational procedures for reporting tools created and implemented.Effectively communicate and train local and remote SMEs on dashboards and other data artifacts designed and deployed.Contribute to Community of Practice sessions and follow agreed standards.Internal and External Stakeholder CommunicationContinuously improve internal and external stakeholder communication practices.Utilise appropriate products (Confluence, Microsoft Teams, GitHub, etc.)
to meet communication and collaboration requirements.Work with stakeholders to achieve adoption targets.Provide advice, training, and support to college staff to build data analytics acumen within the team.What you will need:Minimum 3 years' experience within an enterprise environment working with Data.Experience in data visualisation (e.g.
Microsoft PowerBI) and SQL.Advanced Excel skills.Python or React (R Suite).Databricks.Bachelor's degree/Diploma in business or related field of study.Travel & Tourism industry domain experience.What you will enjoy:Unique Culture: You will be employed by an inclusive company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.
We love to travel: generous discounts, including family and friends, on flights, hotels, tours, cruises, car hire, attractions, travel insurance and more.Development: individualised Learning & Development pathway options.
Exclusive Staff Discounts: accessible via our employee-only myRewards portal, with 400+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan, head office gym and EOT facilities, and much more.Balance: flexible working arrangements available.
Brightness of Future: career opportunities in a network of brands and businesses across the globe - we prefer to promote from within.Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.Mental Health: support, mindfulness activities and Employee Assistance Program for staff and family.Social: regular awards nights, social team-building and industry events, with the opportunity to attend the annual Global Gathering (Lisbon in 2024, Los Angeles in 2025).Pride: reconciliation, diversity and inclusion practices - a Corporate Social Responsibility program supporting the environment and nominated charities through workplace giving, paid volunteer leave and fundraising through the Flight Centre Foundation.Sustainability: the protection of our environment is essential to the future of tourism, so as a leading global travel group, we have made efforts to affect positive change.
We Value You!
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
We encourage you to come as you are, to foster inclusivity and collaboration.
We celebrate you!
Please note: applications can only be considered by candidates who have the right to work in Australia without restriction or sponsorship.
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