Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.We are seeking talented engineers who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.Key Job Responsibilities7x24 roster duty in data center operationsIncident first responder and onsite hands-on supportBreak-fix and troubleshooting according to process guidelineMaintain proper media operations according to process guidelineCapacity landing and decommissioning according to process guidelineSite management and maintain tidiness in operation areasInnovate and contribute from day to day operation experiences to improve operation efficiencyAbout the TeamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Minimum Requirements1+ years of computer hardware troubleshooting and repair experienceDegree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplinesUnderstanding on incidents response and prioritization1+ years of data center experienceKnowledge of cloud computing technologiesKnowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesKnowledge on continuous process improvementLiteracy in security and customer data protection
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