Customer Support Specialist

Job Description:

Regions Financial is seeking a part-time Customer Support Specialist to join our team in Perth, Western Australia. This role is perfect for someone who is motivated, adaptable, detail-oriented, and analytical. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.

Responsibilities:
- Interact with customers to provide information in response to inquiries about products and services
- Resolve customer complaints via phone, email, or in person
- Maintain a high level of professionalism and customer service at all times
- Update customer information in the database during and after each customer interaction
- Collaborate with other team members to ensure customer satisfaction

Requirements:
- Minimum of 3 years of customer service experience
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple priorities simultaneously
- Strong attention to detail and analytical skills
- Ability to adapt to changing circumstances and work independently
- Proficiency in Microsoft Office and CRM software

Benefits:
- Gym membership
- Medical coverage
- Vision insurance

Working Environment:
At Regions Financial, we support our employees in their personal and professional development. We offer a collaborative and inclusive work environment where individuals are encouraged to grow and succeed.

Deadline to Apply:
July 22, 2024

Equal Opportunity Statement:
Regions Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.