Customer Support Officer - Work From Home

Discover Financial Services is seeking a dedicated and passionate customer support officer to join our team in Perth, Western Australia. This is a part-time position with the opportunity to work from home, making it the perfect role for those looking for flexibility in their work schedule.

As a Customer Support Officer, you will be responsible for providing exceptional customer service to our clients through various channels such as phone, email, and live chat. Your main duties will include resolving customer inquiries, providing product information, and troubleshooting any issues that may arise. Additionally, you will be responsible for maintaining accurate records of all customer interactions and escalating any complex issues to the appropriate department.

To be successful in this role, you must possess strong communication skills, attention to detail, and a resourceful mindset. You should also be passionate about delivering top-notch customer service and be able to thrive in a fast-paced environment.

In addition to the responsibilities mentioned above, the ideal candidate for this position will have at least 1 year of experience in customer support or a related field. A background in finance or banking is preferred but not required.

Discover Financial Services offers a range of benefits to our employees, including travel opportunities, relocation allowance, and disability insurance. We also pride ourselves on fostering a working environment that encourages bold thinking and challenges norms.

If you are interested in this exciting opportunity, please submit your application by the deadline of July 14, 2024. We are an equal opportunity employer and welcome candidates from all backgrounds to apply.

Join Discover Financial Services and be part of a dynamic team that is dedicated to providing exceptional customer support and making a positive impact in the financial services industry. Apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.