Customer Service/Special Orders Sales Ambassador

CUSTOMER SERVICE/SPECIAL ORDERS SALES AMBASSADOR
Posted:
29/07/2024
Closing Date:
18/08/2024
Job Type: Permanent - Full Time
Job Category: Retail,Sales
Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.
Job Description
You will be working within our Special Orders Department responsible for:
Answering and receiving incoming phone calls to the store
Directing calls to the correct departments
Customer service over the phone
Customer Service at the SPO register
Keying special orders
Dealing with corporate accounts
Desired Skills and Experience
The successful applicants will have:
knowledge of Microsoft Office
knowledge of retail inventory and POS systems
Book knowledge and passion for books and reading
Ability to provide superior levels of service to every customer, every time they shop
Able to work quickly, accurately and with attention to detail
Self-motivated and team orientated
If you have the drive, passion and willingness to achieve instrumental results, apply today!
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