Customer Service/Special Orders Sales Ambassador

CUSTOMER SERVICE/SPECIAL ORDERS SALES AMBASSADOR Posted: 29/07/2024
Closing Date: 18/08/2024
Job Type: Permanent - Full Time
Job Category: Retail,Sales
Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.
Job Description You will be working within our Special Orders Department responsible for:
Answering and receiving incoming phone calls to the store Directing calls to the correct departments Customer service over the phone Customer Service at the SPO register Keying special orders Dealing with corporate accounts Desired Skills and Experience The successful applicants will have:
knowledge of Microsoft Office knowledge of retail inventory and POS systems Book knowledge and passion for books and reading Ability to provide superior levels of service to every customer, every time they shop Able to work quickly, accurately and with attention to detail Self-motivated and team orientated If you have the drive, passion and willingness to achieve instrumental results, apply today!
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