PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
We are partnering with a leading Western Australian utilities brand seeking multiple Customer Service superstars for a long-term temp assignment. This is a fantastic opportunity to work for a reputable company that offers a supportive work environment.
We're looking for candidates with excellent customer service skills and who are comfortable in handling challenging conversations with both internal and external customers. The role involves managing a high volume of inbound and outbound calls, which requires strong attention to detail. While this can be repetitive, it's an essential part of the job.
Hours: Part-time (minimum 15 hours) and Full-time (37.5 hours) opportunities available
Hourly rate: $35hr + Super
Location: Perth CBD
Start: Monday 30th September (2 week training period)
Duration: 6-12 months with potential long term opportunities for candidates with full, unrestricted working rights.
The Role
Some of the key responsibilities of this role include:
Provide efficient first point of contact customer service advice and information Inbound/Outbound customer service calls Responsible for end-to-end management of assigned tasks Competent handling of specialised queries and escalating where required Responsible for delivering your allocated rostered workload Role Requirements
Effective call handling skills and telephone manner Excellent verbal and written communication and organisational skills Good time management and ability to prioritise. Computer literate, able to quickly grasp the use of different systems Partake in area Emergency Response strategies to deal with Fault Calls If you are interested in the role and fit the criteria, please apply online today If you have any further questions before applying online, please email Sophie Johnston at sophie.johnston@ or call on
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
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