Customer Service Officer X 2 (Redemption/3 Mths Contract) / Alexandra (Rl)

Target Recruitmenta member of WMS Group (15C7744) Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm) – (by OT claim)Min. Qualification: O-LevelExperience: 1 to 2 yearsJob Description/ RequirementResponsibilitiesHandling redemption process and making calls to customers who made reservations to update the gift status.Attending to walk-in customers for gift redemption and carry-in repair for CE products such as MC, players & others.Warranty data entry.Answering customer inquiries.Helping out in other ad hoc duties as and when required.RequirementsMin GCE "O" Level or its equivalent.At least 1 to 2 years working experience in face-to-face customer service/frontline customer service.Able to differentiate between false and genuine claims.Good English communication & basic soft skills.A team player and motivated to serve customers.Computer knowledge.Requires working every Saturday with 1 Saturday optional.Working HoursMonday to Friday (8.30 am to 6.15 pm)Saturday (8.30 am to 2.00 pm) – (by OT claim)RemarksInterested parties/candidates, please send your updated resume in MS Word format including the following:(1) Expected salary(2) Reason(s) for leaving(3) Date of availability(br>We regret that only shortlisted candidates will be notified.Target Recruitment Pte Ltd (MOM License No: 15C7744)MOM Regn No: R1112418 (RL)Job category: Customer Service/ Call Centres Telemarketing
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