Customer Service officer Pre-admission page is loaded Customer Service officer Pre-admission Apply locations VIC - Melbourne, CBD & Inner Suburbs time type Full time posted on Posted Yesterday job requisition id JR136697 Job Description: Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater! ABOUT YOUR NEW ROLE:
A great opportunity has just presented at St Vincent's Private Hospital Melbourne in the Continuum of Care Team located at Fitzroy.
We are seeking a motivated and experienced Customer Service Officer to work in the Pre admission department.
As part of the pre admission team you will be part of a dynamic, supportive and friendly team.
This role is often the first point of contact the patient will have with the hospital, it is therefore important that the person in this role has the highest level of customer service skills.
In this rewarding opportunity you will join the St Vincent's Private Hospital Melbourne (SVPHM) team as Customer Service officer in our Continuum of Care department at our Fitzroy campus.
This role can be full-time or part-time and will be pivotal in ensuring that patient registrations over the 4 campuses are accurately and competently entered into the patient administration system ensuring that the patient journey can begin.
WHY WORK FOR SVPHM:
You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.
Join the St Vincent's Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLDSalary packaging available (pay less tax and increase your take home pay!)Gain access to discounted gym membership through Fitness PassportOption to join our workplace giving program, Give4GoodA great work life balance with options to purchase additional leaveReceive a staff discount on hospital admissions to any SVHA Private Hospital ABOUT YOU:
As an outstanding Customer Service officer Your skills will include:
Ability to liaise with multiple teams within the hospital and maintain effective relationships with all stakeholders.Exceptional customer service skills.Ability to manage patient registrations effectively and in a timely manner.Ability to work flexibly within the Pre admission DepartmentPleasant and courteous phone manner. ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE
Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
APPLY NOW!
If this is the role for you, please hit the APPLY button now! Your application must include:
Cover LetterResume
We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.
St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ******.
REQUIREMENTS:
Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.
SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).
SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more. HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity please contact Megan Hearn for a confidential discussion on 9411 7394
Position Description and Critical Job Demands Checklist:Review the following documents:JR130145_PD Clerical Assistant - Preadmission.docx
Contact Details:Megan Hearn 94117394Alternate Contact:Michelle Dunn 94117673Closing Date:10 June 2024 11:59pmReconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at ****** View Reconciliation Action Plan
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Become a healthcare superheroAbout UsFounded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do.
From modest beginnings, St Vincent's Health Australia is today the nation's largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.
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