Customer Service Officer

We are seeking a highly organized and personable individual to manage all incoming calls for our clients business, accurately input data into systems, and facilitate seamless communication between departments.

The ideal candidate will possess a warm, articulate demeanor, and be able to maintain energy and focus in a fast-paced call centre environment.
Key Responsibilities:
Manage booking and coordination tasks
Handle phone call inquiries with professionalism and courtesy
Perform data entry and maintain accurate records
Process invoices efficiently and accurately
Manage and organize Outlook emails
Maintain and update Excel spreadsheets
Provide general administrative support, including filing and archiving

Required Skills and Qualifications:
Previous experience in a call centre or similar role
Energetic, proactive, and highly organized
Capable of thriving in a fast-paced work environment
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong attention to detail and a high level of accuracy
Exceptional work ethic and commitment to excellence

What We Offer:
Opportunities for professional development and growth
A supportive and collaborative team environment
Full backing from a dedicated and enthusiastic team

How to Apply:
If your skills and experience align with the above criteria, please submit your CV in MS Word format to Sarah-Jane Turner by clicking 'Apply' now.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Customer service, computer skills
qualifications
Nil

education
Secondary School/High School