Customer Service Officer - Night Shift

BGIS is seeking a motivated and adaptable Customer Services Operator to join our team in Adelaide.
This role is perfect for someone who thrives in a dynamic environment and is passionate about providing exceptional service.
As a Customer Services Operator, you'll be responsible for supporting our clients and field teams through a range of service requests and queries.
Shift Options: Night Shift: 4 days on, 4 days off, 10-hour shifts

Key Responsibilities Handle incoming customer inquiries professionally and efficientlyLog and manage service requests, ensuring timely follow-up and completionCommunicate with field staff, contractors, and other departments as necessaryMaintain a positive and solution-oriented attitude to enhance the customer experienceAccurately document and report any issues or patterns in service requestsWhat We're Looking For Previous experience in a customer service role is highly desirableStrong communication skills and the ability to manage multiple tasksProblem-solving abilities and a proactive mindsetWhat We Offer Competitive salary and shift allowancesSupportive team environment with development opportunitiesA role where you'll make a real difference in supporting essential operationsIf you're looking to build a rewarding career with a leading company, apply today and become part of the BGIS team!
Job InfoJob Identification 221537Job Category Business SupportPosting Date 01/08/2025, 05:49 AMApply Before 02/08/2025, 05:49 AMLocations Adelaide, South Australia, Australia
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