Customer Service Officer

Details of the offer

For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the country's leading distributors to the industry. A full-time opportunity exists for an adaptable team player to join our Customer Service team at our foodservice branch located in Launceston.About the Role:Reporting to the Customer Service Manager, this position is responsible for providing a high level of customer service over the phone and to external customers in addition to performing other administrative tasks and reports.Duties:Manage inbound and outbound calls with customersProcess ordersGenerate sales and promote products and services on offerWork co-operatively across a busy sales team environmentGeneral clerical duties and liaise with other departmentsSkills and Experience:Valid Driver's LicenceConfident phone manner and excellent communication skillsSuperior customer service skills with the ability to build and maintain successful working relationshipsStrong organisational skills, with the ability to prioritise and multi-taskAble to work as part of a team and autonomouslyExcellent computer literacy, including the ability to quickly learn internal systemsSales experience and an understanding of the foodservice industry or an allied industry would be an advantageApplicants may be subject to a pre-employment medicalIf you believe you are the right person to join our business and drive our company's strong belief in customer service, please apply with your cover letter and confidential resume.Applications close: Friday 22nd November 2024Please note only shortlisted candidates will be contactedYour application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have a valid and current Driver's Licence?#J-18808-Ljbffr


Nominal Salary: To be agreed

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