Employment TypePermanent Closing Date3 Oct 2023 11:59pm Job TitleCustomer Service and Sales Consultant WA - Perth and Surrounds Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionLocation: Perth, Western Australia Customer Service & Sales Consultant At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.
We are currently hiring across Perth and Surrounds for the following Telstra Stores: TELSTRA ELLENBROOKTELSTRA ARMADALETELSTRA BELMONTTELSTRA INNALOOTELSTRA MIDLANDTELSTRA MORLETELSTRA FREMANTLETELSTRA BALDIVIS About the Role Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!
Duties Provide quality customer service to all customers
Maximize sales by providing the latest product and service information to our customers
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards
Skills and experience Experience in a customer-facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
The ability to speak fluently in another language is highly advantageous!
Benefits Variety of flexible working arrangements
Fantastic career growth prospects
Ongoing Product Training & Development
In-Store Mentor and Support
A highly rewarding sales environment
Corporate discounts and benefits
30% Off Telstra Products & Services
How to Apply Click APPLY to submit your application, detailing which location you would like to apply for. You will receive a video assessment in the next 3 hrs, please complete to progress your application. Why Would I Want to Work for Telstra Additional Details We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with a disability. To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
