Customer Service Administrator

Your new roleYour new role of Customer Service Administrator will see you working with a leading Australian Technical Services Company, providing exceptional customer service to clients across Australia and New Zealand.
You will join a diverse and tight knit team, in a fast paced, but friendly collaborative environment.Duties and responsibilitiesCo-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into siteCreate reports for clients with updates on works neededLiaise with on-site technicians to log data as requiredManage incoming customer callsRearrange jobs for technicians where requiredAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsYour Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobsEager to learn and develop their skillsWhat is on OfferOngoing temporary position, with the potential to go permanentMonday - Friday rotating roster (hours are between 6am and 6pm)Competitive hourly rateSupportive and rewarding cultureClose to public transportDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Stuart Clark - At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.skillsCustomer Service, Call Centrequalifications.educationSecondary School/High School