Customer Service Administrator

Your new role Your new role of Customer Service Administrator will see you working with a leading Australian Technical Services Company, providing exceptional customer service to clients across Australia and New Zealand.
You will join a diverse and tight knit team, in a fast paced, but friendly collaborative environment.
Duties and responsibilities Co-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into site Create reports for clients with updates on works needed Liaise with on-site technicians to log data as required Manage incoming customer calls Rearrange jobs for technicians where required Assist with any operational improvements where necessary Provide a high level of customer service to clients of the business Efficiently complete data entry and data handling duties using excel and CRM Systems Your Skills and Experience Excellent verbal and written communication to engage and build relationships with clients, customers and stakeholders Highly organised with outstanding time management skills and strong attention to detail Able to work as part of a team but also individually with limited supervision Experience utilising MS Excel to track jobs Eager to learn and develop their skills What is on Offer Ongoing temporary position, with the potential to go permanent Monday - Friday rotating roster (hours are between 6am and 6pm) Competitive hourly rate Supportive and rewarding culture Close to public transport Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Stuart Clark - ****** At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.