Customer Service Administrator - 12-month Contract Thornton, Newcastle, Maitland & Hunter NSW
Administrative Assistants (Administration & Office Support)
Join the most recognised and respected residential home builder in NSW Be a pivotal part of the client's experience Thornton office location - 12-month contract with the potential for it to become a permanent position The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end.
From architecturally designed new homes to finance options, from multi-residential projects to investment properties, the MJH Group has grown and evolved to offer a range of building services which cater to diverse needs, goals and budgets.
About the opportunity
The Service and Warranty Coordinator reports to the Service and Warranty Team Leader and is part of the MJH Service and Warranty team.
The key focus of this role is to provide administrative support to internal stakeholders by coordinating inspections and assisting with general maintenance requirements during the pre-handover, defect and warranty periods.
More specifically, you will:
Provide an unbeatable customer experience Be responsible for efficiently coordinating calendars for our Service team including organising appointments, trades and ensuring optimal utilisation of our serviceperson's time Issuing and maintaining service reports, ordering materials and processing returned onsite paperwork Building and maintaining strong relationships with internal and external stakeholders Successfully complete various administrative tasks with efficiency and excellent attention to detail About you
You will share a passion for our purpose and be aligned to our core values.
In addition, you will demonstrate:
Previous experience in a customer service or administration Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) Excellent customer service and communication skills Outstanding organisational and planning abilities with the ability to work under pressure A flexible approach and attitude towards your work Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and may involve the completion of a National Police Check and pre-employment medical.
Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button.
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