Customer Serivce

Our client is one of the Big 4 banks, seeking a Customer Service Officer to join their team in Warrnambool VIC.
They are proud to be one of the major banking organisations in Australia and New Zealand, providing a broad range of banking and financial services in consumer, business, and institutional banking as well as wealth management.
In this role, you will be speaking with consumers from a diverse range of cultural backgrounds and assisting them with queries and transactions.
About you Demonstrated ability to actively listen to the client and interpret their specific requestDemonstrated expertise in Customer ServiceProactive and problem-solving approach to address customer needs based on processes and proceduresAbility to build a trusting rapport with customers and all stakeholdersWhat you will love Full training onsiteOn completion of training, you will be rostered on Monday to FridayHourly pay rate $37.66 per hour + Super paid weeklyGreat opportunity to build on your existing customer service experience in the financial sectorThe opportunity to be offered a permanent role should you align strongly with client valuesESSENTIAL Demonstrated expertise in numerical literacyDemonstrated expertise in MicrosoftRESPONSIBILITIES Customer ServiceAccount ManagementTransaction processingCompliance and SecuritySales and referralsBalance and reconciliationData entry onto CRMATM managementProblem solvingTraining and developmentTeam collaborationPromotional activitiesIf this opportunity is for you, please reach out to Dion on 08 9463 19*** or ******
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