Customer Relationship Officer

Monday, 11 November 2024About the RoleAs a Customer Relationship Officer (CRO), utilise your exceptional relationship, communication and customer service skills to conduct tours for potential new residents and maintain referrer relationships in the community. This is a fast-paced and unique role providing key customer service, relationship management and administration with a focus on optimising occupancy at Rowville Manor. This position involves soft sales and KPI targets so it is essential that you have demonstrated experience in working to budgets and targets.This is a permanent part-time position working 3 days per week.Benefits and CultureAttractive hourly rate $36 hour plus 17.5% leave loadingAdditional uniform and shift allowancesCollaborative, fun and inclusive work environmentSupportive and respectful managementConfidential access to our Employee Assistance ProgramMinimum RequirementsCurrent and valid police checkPrevious customer relationship experienceSales experience including working to budgets and targetsExperience in aged careStrong verbal and written communication skillsAbout Homestyle Aged CareHomestyle has cared for older Victorians for over 30 years. With 10 quality homes, we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our vision is to provide quality of care and excellence in all we do to put residents first through living our values of Compassion, Dignity, Quality, and Respect.Homestyle Aged Care, The Way It Should Be!
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