Customer Relationship Manager | Full-Time Temporary With A Possibility Of Permanency

Details: ACT Property Group is a customer driven organisation.We provide accommodation, property maintenance and property upgrade services to ACT Government, community and commercial customers.This position and team are both vital to ensuring that we understand and deliver our services to meet or exceed customer expectations where possible.The person in this position assists in providing the first point of contact for a group of customers, providing a central account manager for property related activities and coordinating and liaising with other areas in ACT Property Group and Government.The position also provides day to day management of identified buildings under management or lease, liaison with building owners and advice on service improvements.ACT Property Group provides expert property management and maintenance services to the ACT Government and the community.The Group manages and maintains buildings and property that enable the ACT Government to provide Government and community services.The group supports the ACT Governments delivery of its services through flexible, efficient and cost effective accommodation solutions and property services.Community services and support are also enabled through the provision of properties to community organisations at affordable rental rates.ACT Property Group operates on a fee for service basis with a requirement to provide a dividend to government.The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace.As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.Eligibility/Other Requirements: Hold or have the capacity to obtain White Card and Asbestos Awareness.a current driver's licence (car)Experience in a property or facilities related roleQualifications in management or the capacity to obtain is desirable.Membership or the ability to obtain membership with relevant professional organisation(s) is desirable.Notes: These are temporary positions immediately for 12 months with the possibility of permanency.A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.This position is based in an activity-based working (ABW) environment.Under ABW arrangements, officers will not have a designated workstation/desk.Selection may be based on application and referee reports only.