Job Expectations Who is nbn
Nbn was founded in 2009 by the Commonwealth of Australia as a Government Business Enterprise (GBE). Nbn was tasked with a clear mission: to design, build, and operate a wholesale broadband network for the nation. Today, we've achieved that vision, creating a network that spans the entire country, enabling internet retailers to offer affordable broadband services to both consumers and businesses.
nbn Employee Benefits: 18 weeks of paid parental leave Options to purchase leave and flexible holidays Employee Assistance Programs (EAP) Discounted gym memberships + other corporate benefits Options for salary sacrificing including novated leasing and many more. An inclusive work culture that prioritizes balance and wellbeing A company that offers ongoing training and support with a focus on your career growth and professional development. A bit about your role
As a Customer Field Technician, located in Perth, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair, and maintenance of nbn products and services. You'll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer's premises. In this role, you will be provided with a company vehicle, laptop, tools, uniform, and phone (or device allowance).
Your typical day could include any or all of the below: Cabling installation (copper and fibre) including jointing, jumpering, and splicing Customer premises installation of nbn Customer Premises Equipment (CPE) Fault diagnosis and repair of nbn cabling networks and nbn CPE These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment. Vehicle, laptop, tools, uniform, and phone (or device allowance) provided.
A bit about you
We're seeking both experienced candidates as well as those with transferable skills from a communication cabling or electrical background who are keen to explore a new career in the telco sector. A large part of this role is working in customer's premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated. To be successful in this role you will need to have a current and clean driver's license.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
Worker Type: Permanent
Time Type: Full time
Field Base Location: Perth
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