Customer Banking Specialist - Box HillCommonwealth Bank of Australia, Melbourne, AustraliaThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that we have 2 positions available - let us know what works for you:Position 1: 24.5 hours per weekPosition 2: 36 hours per weekDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Box Hill Branch you'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse cultureWe're interested in hearing from people who have:Experience in delivering exceptional customer service ideally in financial services, retail or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a retail environment that's busy and commercially drivenA genuine interest in building a career with CommBankWith us, you'll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 14/11/2024
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