Customer Banking Specialist - Auburn | Sydney, Au

Customer Banking Specialist - Auburn Commonwealth Bank of Australia, Sydney, Australia

Posted: 3 days ago | Type: Permanent | Salary: Competitive

Key Benefits: Thorough training program to kickstart your banking career Access to extensive employee benefits & discounts Be part of a collaborative and high-performing culture Mandarin/Cantonese language skills are highly sought after for this role Hours: 28.75 hours per week

Monday to Friday: 9.30am-4pm Role Overview: As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Working with us in RBS means you'll positively impact our customers' lives.

Responsibilities: Have in-depth conversations with customers about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice. Support customers with enquiries, maintenance on accounts, and process applications for credit products. Complete Financial Health Checks to assess customers' financial needs and identify any changes. Educate and demonstrate our in-branch technology and digital banking options to customers. Problem solve and provide effective solutions whilst championing our processes and driving our risk-adverse culture. We're interested in hearing from people who have: Experience in delivering exceptional customer service ideally in financial services, retail or hospitality. Excellent communication skills & the ability to articulate financial terms clearly. The ability to ask questions, find solutions, act with integrity, and place the customer at the centre of everything you do. Ability to work in a busy and commercially driven retail environment. A genuine interest in building a career with CommBank. If this role matches your experience and career goals, apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.

Advertising End Date: 01/10/2024

Job ID: REQ219960

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