Customer Advisor (Graduate Role)

Details of the offer

Job Category: Administration and Office, Banking and Financial Services, Call Centre and Customer ServiceAbout LibertyAt Liberty, we're all about helping people achieve their financial dreams. As Australia's top non-bank lender, we've been empowering over 850,000 individuals with our innovative loan solutions for years. We're passionate about creating flexible products and providing exceptional experiences for our customers.Our team is a close-knit community that thrives on collaboration and support. We live by our values—Fairness, Learning, Accountability, Investment, and Resourcefulness (FLAIR) which guide everything we do and how we treat one another.The OpportunityWe're growing fast and looking for enthusiastic folks who want to kick-start their finance careers while making a positive impact. At Liberty, you'll find an environment that encourages you to grow, be creative, and work together. Help us and our customers #GetFinancial!Job DescriptionWhat Your Day Might Look Like:Delivering an amazing customer experience during the loan application processConnecting with our business partners over the phone and via emailSharing your ideas to improve our services and processesBuilding relationships and offering fresh, free-thinking solutionsDesired Skills and ExperienceEnough About Us, Let's Talk About YouYou're a recent graduate ready to dive into the finance world, and you:Are passionate about creating a positive experience for customersCommunicate clearly and confidentlyBring a spark of energy and creativity to everything you doThrive in a high-energy environment and take accountability for your workWant to make a difference and love working as part of a teamPreferably have a background in business, banking, or financeWhy Join Liberty?At Liberty, we celebrate you being your authentic self! We're super proud of our diverse and inclusive culture, where everyone feels welcome. Our commitment to supporting gender equality, mental health, and LGBTQIA+ communities is something we take to heart.We're honoured to have won the Employer of the Year award at the Women in Finance Awards in both 2021 and 2023. We're always striving to make Liberty the best place to work, and we offer so much more than just competitive pay.Here's What We Offer:Wellness perks like gym subsidies, free counselling, flu shots, health checks, and massagesFun social events like themed lunches and end-of-year partiesA casual dress code that keeps things relaxedCommunity groups like our Internal Pride Network (LGBTQIA+), Women in Leadership, and Green Stars (for the eco-conscious!)Opportunities to give back through our Lend-A-Hand initiativesGreat career growth with access to online LinkedIn Learning coursesDaily coffee, fresh fruit, lunch, and plenty of snacks!Liberty is all about equal opportunities. We encourage everyone to apply, no matter your race, gender, religion, age, sexual orientation, gender identity, or disability. Join us and be part of something amazing!
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