Customer Administrator

our clientpeople2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation.the roleReporting to the Network Operations Manager, the primary purpose of this role is to support the Service Network through achieving customer satisfaction.
This role will see you responsible for;Providing administrative supportManaging and updating service ordersUpdating service order statusEnsuring system data is accurateOrder managementSupporting new system/function implementationLiaising with Service Managers and Service CentresMonitoring to ensure providers are complying with company processes and proceduresCreating ad hoc reports and case studies to identify areas of improvementselection criteria