Job no: 523532
Brand: Cruiseabout
Work type: Full time, Hybrid
Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Remote
Categories: Leisure Travel & Retail
Are you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to join our leadership team aboard our remote CruiseAbout team as a future team leader. Let's turn your passion for cruise holidays into an unforgettable journey with us! Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob
Key Responsibilities Quoting, booking and invoicing cruise bookings and packages Ensure that KPIs are met, meeting and exceeding monthly sales targets Support and handle walk-in, email & telephone enquiries efficiently and accurately Maximise sales opportunities by upselling & cross-selling Monitor and action all relevant mailboxes daily Maintain accurate and comprehensive product information in order to deliver and generate sales Who are you? Proven experience working in a customer service environment and working towards sales targets Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry GDS experience Exceptional focus on details, adept problem-solving skills, and thrive under pressure Ambitious, highly motivated, and proficient in organizing tasks efficiently What You'll Enjoy: Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures. Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd. Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities. Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills. Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more. Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym. Mental Health: Support and Employee Assistance Program for staff and family. Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025). Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave. Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism. Applications close:
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