Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, New South Wales, Windsor
Hotel: Hawkesbury Valley (SYDWD), 61 Hawkesbury Valley Way, 2756
Crowne Plaza Hawkesbury Valley is located just 45 minutes from Sydney, nestled at the foothills of the Blue Mountains and the banks of the historic Hawkesbury River and set amongst 8 hectares of beautifully landscaped gardens. Comprising over 100 newly refurbished guest rooms and suites, two restaurants, dedicated conference and events spaces and the only Villa Thalgo Day Spa in Australia, it is the ideal destination for a group getaway, romantic retreat, wedding or conference.
We're searching for a Full-Time Fixed Term Crowne Meetings Coordinator on a 6-month contract, who is capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Our environment is fast paced and it's all about the guest and creating amazing experiences to make their event incredible! If you're looking for a role that will give you exposure to corporate conferences & retreats, exhibitions, tradeshows, gala dinners, and social/special events then this is the role for you!
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:
Facilitating site inspections for clientsDelivering exceptional service standards in-person, on email or over the phoneQualifying client requirements to effectively facilitate their needsWorking closely with the operations team to ensure successful event deliveryResponding to meeting & events enquiries and upselling to maximise sales, occupancy and revenueAccurately logging all enquiries & follow ups in the appropriate system – compiling accurate function sheets and regular reportingWhat we need from you: Previous groups, meeting and events experience in a hotel or sales roleA proactive approach to developing and maintaining strong relations with clients and stakeholders with a strong focus on conversionPassion for providing excellent client experiences and client engagementExcellent attention to detailExceptional administrative and time-management skillsWillingness to work as part of a team and learn new thingsWilling to be able to work some weekends if the team requires itWhat you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts at all IHG properties around the World and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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