Company Description Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family, and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.
Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe.
Dutton Automotive is a Co-Major Partner of Essendon Football Club and currently operates from 21 dealerships throughout Australia. We currently have over 300+ staff nationally and are growing!
Due to this ongoing growth, the Commercial Risk Management department has a new opportunity to join the team at Head Office in Richmond.
We are searching for an individual in credit management to monitor, manage and influence customers' credit applications and control and improve debtor management. The successful incumbent will have longer-term leadership opportunities.
Job Description Managing a debtor's ledger to ensure that invoices are collected within terms. Management and collection of payments from customers. Complete the administration and tracking of the money owed to the company and reporting on the same. Evaluate the financial stability and creditworthiness of customers through credit checks, financial statements, bank statements, and other relevant information. Manage cross-functional initiatives to effectively manage credit risk, prioritising high-value risk assessments. Ensure internal controls are adhered to obtain satisfactory audit, designed to assess current processes, ongoing projects in terms of strategic alignment, associated risks, and dependencies. Contact, persuade and engage customers via email and phone to make payment on upcoming and overdue accounts. Address customer inquiries related to billing and payments. Implement effective strategies to collect outstanding debts while maintaining positive customer relationships. Negotiate payment plans or settlements with delinquent accounts, if necessary. Monitor and record payments received, ensuring accuracy of information. Prepare regular reports on accounts receivable status, including aging reports and collection activity summaries. Collaborate with other departments (Sales managers, BM's & Finance) to resolve payment disputes and improve collection processes. Continuously seek ways to improve the efficiency and effectiveness of the accounts receivable and collections processes. Qualifications Sound credit and financial analysis skills. Proven ability to operate efficiently within a team environment and build lasting relationships externally and internally within the Group. Advanced communication, influencing and negotiation skills. Strong problem-solving skills to effectively analyse and interpret financial data into meaningful insights (i.e. attention to detail). Strong continuous improvement mindset: ability and desire to drive optimal outcomes. Excellent relationship builder and ability to balance risk and commercial outcome. Customer Service mindset with the strong desire to provide the best experience for internal and external customers. 2 years' experience in the field of Credit management or a similar position is preferred. PPSR or Security registration experience an advantage. Bachelor's degree with a major in accounting, finance, or business administration would be desirable. Additional Information The Perks A culture of smart, engaged and values-driven people. Access to fully funded Employee Assistance Program. Celebration birthday day off as paid leave. Plenty of autonomy and opportunity to grow. Fun and inclusive staff events and celebrations.
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