Credit Control Officer

Are you a confident self-starter with a passion for delivering exceptional customer service? We're seeking a part-time Credit Controller to join our dynamic team. In this role, you'll focus on engaging with customers to re-engage their services, ensuring a smooth credit control process. Your excellent communication skills and attention to detail will be crucial in maintaining strong customer relationships and supporting our business growth.

The Role:Manage the aged debt book across all regionsMaintain aged debt at appropriate levelsActively reduce the default rateContact customers by telephone and email to chase payments for invoicesLiaise with customers and third-party finance providers to provide excellent serviceMonitor customer accounts and ensure timely reconciliationHandle cash allocation and daily payment runsAddress internal and external queriesPerform ad-hoc duties as requiredAbout You:Proven experience in credit control or a similar roleExcellent written and verbal communication skillsConfident in speaking on the phone and engaging with customersStrong mathematical and computer skillsHigh attention to detail and organisational skillsPositive can-do attitude with a desire to learn and developIf you are eager to contribute to an innovative and award-winning eLearning provider, we want to hear from you. Apply now to join our fun-loving team with big ideas and big values!