Credit Card Administrative Officer

The Concur Support Officer responsibilities will include but are not limited to: Provide advice and training on the use of Concur to departmental staff.
Perform routine compliance checks on credit card usage.
ETL uploads including reconciliation.
Credit Note Adjustments and Request for Invoice.
Concur EOM Reversal Journal, Unacquitted Transactions and Divisional Reports.
General Ledger Reporting – upload of Aurion updates and GL codes to Concur.
Approving and Issuing cash advances daily for domestic and international travel.
Cash advance and Diners EOM reconciliation.
Following up unacquitted transactions.
Reporting out of Concur as required.
Audit review of expense reports.
Cancellation of Concur profiles for exiting staff.
Manage enquiries via the mailbox and phone.
Other ad hoc tasks across the section as required.

Knowledge and Experience

Have an understanding of the Whole of Government Travel Service Arrangements.
Experience in using Concur, TechOne, QBT/CTM highly desirable.
Experience in MS Word, Excel, and data analysis.
Demonstrated experience in analysing data/information, providing timely and accurate advice and communicate information specific to the role.

Skills and Capabilities

Strong administrative and organisational skills.
Strong written and verbal communication skills.
Ability to build and maintain relationships with key stakeholders, both within the department and external parties.
Ability to work independently or under limited guidance and be able to effectively respond to change.
Ability to innovate and bring new ideas into existing working practices.
Ability to manage time pressures and meet deadlines.

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