Hey, is this you?Exceptional customer service skillsPotential to thrive in a high-volume call centrePositive attitude and friendly natureWillingness to learn in a fast-paced environmentSavvy administration skillsWe get it, you may not have worked in a call centre before, and you may not know what to expect.That's okay!We will support you every step of the way.As the first point of contact for The WorkPac Group, we need your ability to deliver quality solutions and a great customer experience.What will your day look like?Handling high volume inbound callsStrong focus on investigating and resolving queriesDirecting incoming requests to the relevant teamsHigh-volume admin duties (database management & payroll enquiries)In simple terms, as a Contact Centre Officer, no two days will be the same!Yes, it's a fast-paced environment, but guess what?We really like to have fun and celebrate success.This comes in many shapes and forms including birthday and anniversary celebrations, giving back to our communities, gala events and work socials.What's in this for you?Our Employees are our most valuable asset and WorkPac understands we are all different.This is why we offer so many different benefits to our Employees to suit their individuality and lifestyle choices.Benefits include:Birthday LeaveReward for Service LeaveEmployee Assistance ProgramEmployee Rewards Program – 1000's of perks, discounts and deals nationallyWellness initiatives - meditation, yoga & pilates, menu plansDiscounted Private Health InsuranceEmployee Referral ProgramProfessional Development including Traineeships and Diplomas Your WorkPacOver the last 25 years, WorkPac has delivered first class recruitment services to the mining, construction, engineering, manufacturing, oil, gas and health care industries across Australia.We provide temporary and permanent staffing to companies requiring multi-disciplined and experienced blue collar, white collar, executive professional and health care professionals.Our experienced leadership team offers guidance and support to each and every employee throughout your journey with WorkPac.At WorkPac, we recognise we are strengthened by diversity.We are committed to providing a work environment in which everyone is included, treated fairly and with respect.We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.
