Contact Centre Officer

Exciting opportunity for a candidate looking to carve out their career in healthcare related customer service! Your new company


This Australian company has over 90 years of experience helping Australians with their medical needs and is looking for someone to join their care-focused team to help vulnerable Australians through their times of need. This is one of Australia's largest not for profit companies and a core part of our countries' health landscape. Work for a company who advocates and empowers their members to take care of their heath with a team who will care for them.


Your new role


Working with a large Not For Profit health fund in their Canberra branch, this organisation is seeking a full-time Customer Service Sales Assistant to join their team!




The successful candidate will be responsible for: Providing exceptional customer service and sales to clients over the phone and face-to-face Knowledge of company service offerings, providing accurate information to clients Developing strong relationships with clients, with a 'member's first' mindset Helping clients understand what their coverage means and what else they can get What you'll need to succeed Proven experience in retail, sales or customer service Tech-savvy, with an ability to pick up information and content quickly Great communication skills, ability to build relationships with clients and understand specific needs Enjoy working in a team environment The successful candidate will be required to commit to a week of training in Sydney, accommodation will be provided. What you'll get in return Attractive annual salary Substantial discount on healthcare and insurance Additional parental leave A week in Sydney for training Working with a household brand name Ability to earn commission What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.