Conference & Events Duty Manager - Food & BeverageCompetitive Salary | Discounts on RACV products and resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences. At RACV Royal Pines Resort, you will join a supportive leisure team dedicated to helping people live their best lives.About the OpportunityAn exciting opportunity has arisen for an experienced Conference & Events Duty Manager to join our conference and events team. You will be an integral part of the team to ensure the business operates efficiently, leading a large team of dedicated food and beverage professionals. Full availability to work a weekly rotating roster including evenings, weekends, and public holidays is essential in this role.Your Key ResponsibilitiesProvide effective 'hands on' leadership to a large team promoting our culture & values.Lead by example, perform F&B duties, and assist the team to ensure exceptional service is delivered to guests.Maintain operating procedures and identify improvements to operating efficiencies.Build & maintain effective relationships with internal & external stakeholders.Manage staff performance, agency staff, breaks, and uniform presentation standards.Contribute towards reducing costs, ensuring wastage and breakages are minimised.Manage feedback & resolve difficult situations.Ensure a safe workplace is maintained and promote safe work practices.What You'll Need to be SuccessfulPrevious experience in a team leadership role within a conference & events or 4–5-star hotel/resort environment.Flexibility & full availability to work a rotating roster.RSA Certificate.In-depth knowledge of wines, beverages, and food and beverage service.Exceptional verbal and written communication skills, attention to detail, organisational and time management skills.Passion for C&E, service excellence, and knowledge of industry trends.Hold or be eligible to obtain a valid Qld WWCC Blue Card.We are OfferingDiscounts on RACV products and resorts.Training & development programs for skill advancement and career progression.Employee of the month awards and recognition.Complimentary parking onsite.Application ProcessApplicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
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