We asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging, we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth, and you'll enjoy our PICA Perks.About the roleAre you a go-getter and dedicated Administrator seeking a fresh start in 2025? Join our growing Community Select team in Sydney. This role is a full-time permanent position. Reporting to the National Team Leader, you will be responsible for onboarding contractors to the work order platform, ensuring compliance with PICA requirements, maintaining accurate contractor records, processing document updates, and acting as a reliable point of contact.ObjectivesOnboard contractors to the work order platform, ensuring all business registrations, licenses, and insurance meet PICA requirements.Maintain high accuracy in vetting, entering, and updating contractor details in the UBN platform.Use the company's task management system effectively and maintain the contractor database.Process daily document updates and follow up on contractors with lapsed documents.Implement fraud prevention protocols and manage preferred and blacklisted contractors as requested.Act on behalf of the Community Select Manager in their absence, build relationships with customers and employees, and stay informed to provide accurate advice to PICA clients.About youIdeally you will have 2 years' experience in a similar all-rounder role specialising in administration, but if not, the right attitude and willingness to learn and grow will set you apart from the rest!You're known for outstanding client service and communication skills (written & verbal).You can professionally deal with clients and third parties.You have an eye for detail and exceptional time management skills.Having your Certificate of Registration (Strata) is highly desired but not a deal breaker.If you want to be the "glue" for our tribe and are genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you!Join our teamJoin our vibrant team where customer-centricity, collaboration, and getting things done are at the heart of our success. We take pride in our loyalty, support, and unwavering integrity. Beyond our dedication to our customers, we thrive on teamwork and enjoy catching up with each other. If you're passionate about working together to achieve great results and being part of a supportive, close-knit group, we'd love to have you join us!About UsIf you haven't heard of PICA Group, check us out: picagroup.com.au, I think you'll be impressed. We have over 700 staff and 30 branches along the east coast, from Far North Queensland down to Tasmania. We're investing heavily in new products, technology and people initiatives – it's a great time to join. Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor. A 4.6 star rating is nothing to sneeze at.What we can offer you!Flexibility – Hybrid work schedules working from home five days each fortnight.A Day Off – On your birthday because you deserve it!Benefits - Paid parental leave, discounted health insurance, hospital excess coverage, discounted fitness memberships, and study leave, to name a few.How to applyIf you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link. At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.You must have the right to live and work in this location to be considered for this opportunity.It is PICA Group's policy not to accept speculative CVs from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.
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