Collections Officer

This pay rate is inclusive of mandatory 25% casual loading
Job Details: Start Date: ImmediatePosition Type: Temporary, 6-month contract (with potential for permanent opportunities)Location: Norwood, SA Key Responsibilities: Client Communication: Reach out to clients via phone, email, or mail Account Management: Monitor a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.Relationship Building: Maintain strong relationships with clients and brokers, providing personalized support throughout the collections process.Problem Solving: Identify trends in client behavior and propose tailored solutions to help clients manage their arrears.Collaboration: Work closely with internal teams to address complex collections issues and improve processes.What You'll Bring: Exceptional written and verbal communication skills.Strong time management and organizational abilities.Empathy and patience to understand customer needs.A proactive approach to problem-solving and attention to detail.The ability to thrive in a fast-paced, dynamic environment.Why Join Us? Supportive Environment: Be part of a friendly team that values collaboration and open communication.Career Growth: This temporary role has the potential to lead to permanent opportunities!Flexible Working: Enjoy a workplace culture that promotes work-life balance.