We are looking for a collections officer.25th November, 2024About UsA2B Australia has been operating since 1976. Over the past 40+ years, A2B has grown to become the market leader in the personal transport sector, backed by our emergence as a leading innovator in the fields of payment solutions and communication platforms.A2B is home to several brands including 13cabs, Cabcharge, EFT Solutions, and Mobile Technologies International. In support of Professional Drivers and their Passengers, we provide class-leading and cutting-edge technology to 96% of Australia's 22,000 taxis as well as to taxis in 50 cities throughout North America, Europe, and New Zealand.About The RoleWe currently have a Collections Officer position available. This position is to provide billing support to the A2B Group and ensure that all customer billing is kept up to date and complies with company policies. In addition, engagement with customers will be required to recover outstanding debts. You will be responsible for all Account Receivable transactions in 13cabs, MTI, Cabcharge, and other subsidiaries.Ensure that all payments related to allocated customers are allocated.Report any accounts deemed risky to the team leader and manager.Provide customer service in a professional manner.Ensure that all collections are conducted as per A2B's policies and procedures.Assist in improving internal controls and ensure all processes and procedures are documented and maintained.Perform internal audit procedures to evaluate and improve the effectiveness of billing and collection processes.Responsible for continuous improvement across all Accounts Receivable processes.Ensure the collection and billing reporting are accurate and communicated to relevant stakeholders.About YouDegree in accounting, business, or commerce is preferred.Experience in an Accounts Receivables function of a large (preferably ASX listed) organisation.Proven ability to take initiative and work independently.Good communication skills. Ability to communicate in a clear and professional manner, both written and orally.Good attention to detail.Good problem-solving skills.Working experience of Microsoft Excel.Previous experience in a fast-paced finance function.What Next?If you are wanting to be part of an organisation that is well established and you share our core values of Integrity, Progression, Well Being, and Engagement, then hit the apply button.
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