We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.Minimum Requirements:Proven retail management/assistant retail management experience preferably within cosmeticsThe ability to provide inspirational, authentic, and personalized customer servicePrevious business planning experience including setting sales and customer service targets, sales analysis, and staff schedulingPrevious retail operations experience including inventory and facilities management and cash reconciliationProven track record of leading a team to achieve sales and customer service targetsExperience of creating and executing in-store eventsAbility to work retail hours including days, nights, weekends, and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft OfficeThe Estee Lauder Companies acknowledges the Traditional Owners & Custodians of the lands on which we work, and pay our respects to their Elders past, present, and emerging. The Estee Lauder Companies is proud to be an Equal Opportunity Employer. We do not discriminate based upon religion, race, national or ethnic origin, sexual orientation, gender identity, gender expression, age, status as an individual being differently abled, or other applicable legally protected characteristics.
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