Clinical Support Officer / Ward Clerk

Details of the offer

Hunter New England Local Health District – Tamworth NSW
About us:
The Armidale Hospital unit is a newly renovated, state-of-the-art, 5-bed Level 3 Close Observation Unit. This role requires strong critical thinking abilities, along with excellent interpersonal and communication skills, as you provide care to a culturally diverse referral community of 55,200.
About the role:
In the Close Observation Unit, you will be responsible for delivering high-quality customer service, ensuring accuracy in recording and filing paperwork, data entry, and reporting to departments such as HR, finance, purchasing, revenue, and specialty data. As needed and approved by the Nurse Unit Manager (NUM), you will manage ward/unit rosters, handle approved roster changes, and assist with recruitment efforts. Within the scope of the Clinical Support Officer (CSO), you will also help monitor, audit, and coordinate the purchasing of medical and non-medical supplies.
About you:
As the administration officer, you are expected to work both independently and collaboratively in a high-pressure, high-volume environment. Strong communication, listening, and questioning skills are essential, along with the confidence to communicate effectively and courteously with individuals at all levels. You will also need to demonstrate the ability to plan, prioritize, and organize tasks to meet work objectives efficiently.
How we will support you:
You will receive strong support from a full-time Nurse Unit Manager (NUM) and a dedicated Clinical Nurse Educator (CNE), who will guide you through your transition into the role. Additional training and assistance will be provided by the CSO team within the hospital. An Annual Performance Development Review will be conducted to discuss and address your educational needs, ensuring ongoing professional growth.
What we can offer you:
Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Hunter, New England, and Lower Mid North Coast. Being the largest employer in the region, we can offer salary packaging options, educational opportunities, and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect, and Empowerment, your professional life is provided every opportunity to succeed and develop in your chosen profession.
Working with HNE Health gives you access to a great range of benefits:
ADO's each month (for full-time employees)4 weeks annual leave (pro-rata for part-time employees)Superannuation contributionsEmployee Assistance Program (EAP) for staff and family membersOpportunity to work and collaborate with a range of non-clinical and clinical professionalsAdditional Information:
An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
Information for Applicants: Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria, visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
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Nominal Salary: To be agreed

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