Join RSPCA South Australia as a Clinical Services Manager and lead our dedicated Veterinary team in providing exceptional animal care for both domestic and wildlife patients. In this newly created senior leadership role, you will oversee clinical governance, drive best practices, and implement innovative systems that enhance the welfare of animals while ensuring compliance with all regulations. Your strategic vision and leadership will contribute to the achievement of RSPCA SA's objectives and the continuous improvement of our clinical services.
Key Responsibilities: Collaborate with the Head of Animal Operations to develop strategic and business plans, manage the Veterinary Services budget, and provide monthly performance reports. Provide leadership and coaching to the Veterinary and Behaviour teams. Develop a cohesive, dedicated and high-performing team. Clinical Governance: Ensure compliance with RSPCA policies and South Australian regulations, develop corporate clinical standards, and implement risk management processes to maintain high-quality clinical services. Best Practice Animal Care: Research and implement industry best practices, leading the Veterinary Team in optimizing animal care processes and fostering a culture of continuous improvement. Identify and develop partnerships with external stakeholders to expand clinical services and maximise the utilisation of the RSPCA SA Veterinary Centre. Operational Coordination: Manage best practice triage and clinical care, track animal progress through clinical procedures, and support large-scale operations for animal seizures and rescues. Analyse data to drive strategic decisions, identify reputational risks, and implement a continuous improvement plan. Strong teamwork and collaboration skills. Results-oriented with a positive attitude towards change. Excellent verbal and written communication abilities. Resilience in high-pressure situations. A genuine passion for improving animal care and welfare. Experience & Knowledge: Proven experience in managing diverse stakeholders and building cohesive and high-performing teams. Strong analytical skills with attention to detail. Demonstrated problem-solving abilities and commitment to process improvement. Previous experience in a similar role. Experience in a veterinary or animal welfare organisation is desirable. Requirements: Flexibility for additional hours or weekend work as needed. Ability to travel intrastate/interstate. Current Class C driver's license. Why Join Us? At RSPCA South Australia, you will be part of a passionate team dedicated to improving the lives of animals. Your leadership will play a critical role in shaping our clinical services and driving excellence in animal care.
How to Apply: If you're ready to make a difference in the lives of animals and lead a dedicated team, please submit your resume and a cover letter detailing your relevant experience through SEEK. Those without a cover letter will not be considered. Join us in our mission to promote animal welfare and create a brighter future for all creatures great and small!
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