Clinical Incident Management Coordinator - PCHN and CAHS Wide
Location: Perth Children's Hospital - Nedlands
Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
Helpto drive excellence across our acuteservices. Leadmanagement of clinical incidents, review, andfeedback. Before you apply for thisposition, please read the attached job application informationsheet which contains important information. We currently have 2 positionsavailable for permanent, full time appointment, with thepossibility of fixed term and part time appointment. CRVCID 597663 Position Profile andRole: We are excited to announce new opportunities within our growingSafety & Quality team, focusing on operational safety acrossclinical functions, recognising the different operational settings,nature of care being delivered, and spectrum of patient needs ourservices respond to.
We are seeking Clinical Incident ManagementCoordinators for two roles:
Clinical Incident Management Coordinator -Perth Children's Hospital andNeonatology.Clinical Incident Management Coordinator -CAHS.Reporting to the respective Directors of Safety, Quality &Performance, both roles manage clinical incident and riskmanagement programs, with a focus on maintaining and enhancingpatient safety and ensuring compliance with national standards.
You will provide expert advice on clinical risk management andwork with directors and department heads to implement and evaluatemitigation strategies, supporting the organisation to effectivelymanage and learn from clinical incidents.
In parallel you will educate and support staff in clinicalincident awareness, investigation methods, and risk managementprinciples as a key activity in embedding the CAHS clinical riskmanagement system.
Key responsibilities for both roles include:
Overseeing the CAHS clinical incident management system,including severity assessment, notification, and investigationof serious adverse events (SAC 1 and high-risk SAC 2).Guiding incident response, triage, on-the-groundinvestigations, and analyse clinical incident data to identifyrisk minimisation strategies.Providing expertise in clinical incident investigationmethods.Liaising with stakeholders to review significant incidentsand disseminate lessons learned.Implementing and maintaining the CAHS Open Disclosureframework, facilitating open disclosure conversations.Coordinating external reporting to regulatory bodies.Monitoring, reviewing, and reporting on clinical riskmanagement performance to governance committees andstakeholders.Collaborating with the Safety Quality Team on nationalstandards and accreditation processes, ensuring opencommunication and promoting a culture of innovation andexcellence.The ideal candidate will have extensive experience in clinicalincident investigation methods and risk management principles, withstrong analytical skills and the ability to interpret incident dataand identify trends.
If you are passionate about making a difference in healthcare,we invite you to apply for these exciting roles and shape yourcareer in a healthcare environment, where your contributions trulymatter.
Clinical IncidentManagement Coordinator - Perth Children's Hospital &Neonatology You will lead clinical incident and risk management programsacross Perth Children's Hospital and Neonatology (PCHN). Thisrole focuses on safeguarding patient safety and ensuring complianceand operational continuity within our acute care service.
You will manage the CAHS clinical incident and riskregister from a clinical perspective across patient care,clinical operational continuity, and healthcareinterventions.You will lead implementation of the Department ofHealth's Clinical Incident Management Policy, and work inliaison with PCHN, coordinating and facilitating opendisclosure conversations as part of incident management.As an integral part of the PCHN Safety & Quality Team,you will collaborate with the team to maintain compliance withnational standards and accreditation processes, anddisseminating lessons learned locally. Clinical IncidentManagement Coordinator - Child & Adolescent HealthService You will lead clinical incident and risk management programsacross the Child & Adolescent Health Service (CAHS) ensuringcompliance with national standards and enhancing patient safetyacross multiple sites. This role focuses on system-wide strategicoversight across CAHS, drawing on analysis to providerecommendations and drive quality improvement.
With oversight of key performance indicators, you willmonitor SAC1 incidents, reporting up to the Safety &Quality PPEC (performance & Planning Executive Committeemeeting).You will be responsible for facilitating SAC1 reviews overmultiple sites as required, and work closely with stakeholdersand clinical departments to build their awareness of effectivegovernance as part of our continuous effort to minimise risk,improve safety and elevate quality of care.You will liaise with the audit and risk team regarding theCAHS clinical incident register and risk register, anddisseminate lessons learned globally. AboutCAHS: The Child and Adolescent Health Service (CAHS) is proud to bethe leading service provider for paediatric healthcare in WesternAustralia, as the State's only dedicated health service forinfants, children and young people. CAHS comprises of four serviceareas: Community Health, Child and Adolescent Mental HealthServices (CAMHS) Perth Children's Hospital (PCH) andNeonatology.
With over 6500 employees, our services are delivered at PCH andKing Edward Memorial Hospitals (KEMH), as well as across a networkof more than 160 community clinics across the Perth metropolitanarea.
For further information about the benefits of working for CAHS,please click here andfor further information regarding CAHS' services, pleaseclick here .
How toApply We welcome your application via the 'Apply for Job'button at the bottom of this page. Your application should containthe following:
A statement addressing the selection criteria in no morethan 2-3 pages.A current resume which summaries yourexperience and how you can meet the position requirements.As part of your application, please ensure you confirm ifyou wish to apply for the CAHS, or PCHN position, or wish to beconsidered for both.Please provide the name, email and contact detailsof two referees who can be contactedto provide a reference. Referees should include at leastone individual who has been or is your direct line manager /supervisor. (We will contact you to seek yourconfirmation prior to contacting your listed referees).Role related questions:
We encourage you to contact Jodie Hulm onemail ****** or phone 08 64564663 with any specific questions related to thisrole.
Help in submitting your application: Ifyou experience technical difficulties while applying online, pleasecontact Employee Services on 13 44 77 for immediate assistanceduring business hours.
Conditions: WA Health engages staff inpositions of trust and responsibility. WA Health policies requireapplicants to undertake criminal records screening and integritychecking as part of the appointment process. Referees may also beasked to comment on an applicant's integrity and pastdemonstration of ethical behaviour.
This is a recruitment pool for Fixed Term Full Time and FixedTerm Part Time appointments, with the possibility of extension(s)and/or permanency.
Suitable applicants will be placed ina pool from which appointments may bemade when similar vacancies occur. Appointments may be madefrom this pool until 30/01/2025.
CAHS is committed to providing a workplace culture that isdriven and shaped by our values of Compassion , Collaboration , Equity , Respect , Excellence and Accountability . Duringthe selection process you may be assessed on your ability to fulfilthe responsibilities of this position in accordance with thevalues. In addition, we are committed to growing our Aboriginalworkforce as part of WA Health Aboriginal Workforce Policy. As ameasure to achieve equality, section 51 of the EqualOpportunity Act 1984 applies to this position andAboriginal and Torres Strait Islander peoples are encouraged toapply.
For Assistance including any adjustmentneeded to accommodate a disability and confidential enquiries– please contact the Strategic Talent Acquisition RecruitmentTeam (START) service via email: ******
Lodgement is system generated. Any submissions on, orafter, 4:00pm on the closing date will not beaccepted. LATE OR EMAIL APPLICATIONS CAN NOT BECONSIDERED
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