Pharmaceuticals & Medical Devices (Healthcare & Medical)Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient's unmet clinical needs. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.Job FunctionClinical Field Specialist to support transcatheter mitral and tricuspid therapies across Australia and New Zealand.Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.Key Responsibilities:Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience.Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research.Plan and implement growth strategies within focused accounts.Responsible for upselling in key strategic accounts working in conjunction with Business Managers.Validate software and hardware updates in the field.Learns the product(s), physiology, anatomy, applications and "language" of the market and Edwards Lifesciences.Regularly reviews clinical support activities, changes in the market and assigned accounts.Other duties as assigned by leadership.Education and Experience:Bachelor's Degree or Equivalent in related field, preferred Cardiac Sonography.3 years' experience of previous related experience required.Additional Skills:Training experience in clinical / technical environment preferred.Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.Good problem-solving and critical thinking skills.Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.In return, you will be rewarded with a competitive salary package and the opportunity to join a fantastic culture that truly puts patients first whilst appreciating that our people are our priority. If you are driven and passionate and want to be a part of leading innovation, we would love to hear from you today.
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