About the Team:Laser Clinics has been in the confidence business since 2008, offering transformative beauty solutions that reignite clients' inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.Our purpose is clear: we help more people feel GOOD in their own skin as everyone deserves to feel confident INSIDE & OUT. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about!Lead Our Confidence Journey as Clinic Concierge at Laser Clinics ToowoombaAs our Clinic Concierge, you will be the face and ambassador of our brand, offering a world-class customer experience from the moment clients walk through our doors to the time they leave by:Welcome Clients with a Smile: Create an inviting atmosphere for all clients as they enter our clinic, ensuring they receive outstanding support and care throughout their visit.Uphold Pristine Standards: Maintain immaculate clinic cleanliness and organisation to the highest standard.Promote Sales and Rebooking: Meet and exceed KPIs for product sales and client rebooking.Guide and Educate Clients: Offer pre- and post-care advice and recommend suitable skincare products.Contribute to Clinic Success: Engage with clients across various communication channels - face-to-face, phone, and email.We'd feel ELECTRIC if you have:Problem-solving skills: Approach challenges with a solution-oriented mindset.Sales and Customer Service Expertise: Excel in customer-facing roles and thrive in a retail environment.Flexibility: Adapt to a schedule that includes late-night trading, weekends, and public holidays.Professional Presentation: Maintain a polished and professional appearance.To help you feel DREAMY at Laser Clinics, we offer:Innovative Environment: Access the latest trends and technologies in aesthetics.Supportive Team: Collaborate with a dedicated, passionate team, where the energy is always ELECTRIC. Access to Employee Assistance Program (EAP).Generous Benefits & Monthly Incentives: Enjoy complimentary laser hair removal, skin treatments, and substantial discounts on a wide range of treatments, products, and injectables.Learning & Development: Access the best training to upskill and enhance your career, empowering you to feel FIERCE.Global Mobility: Potential opportunities for international movement within our worldwide network.Longevity & Job Security: Be part of a stable and growing industry.Franchising Opportunities: Potentially buy into the business as a franchisee and grow with us.Ready to help others FEEL WICKED? Click the 'Apply' button and submit your resume and a cover letter explaining your experience and why you're a perfect fit for this position.
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