Client Services Officer

Details of the offer

Our Company Bluebay Home Loans is an established Mortgage Management business, which specialises in residential finance (construction and established) and other niche lending such as SMSF investment loans. We are a company committed to innovation within the Home Loan market. Established in 2008 and part of the ABN Group of Companies we continue to grow and expand the business nationally.
The Role In line with our rapid growth strategy, we're now looking for a part-time Client Services Loans Administration Officer.
This is a varied role within our busy Client Services team, to manage loan applications, progress payments and post-settlement customer service. You'll ensure accurate processing from approval to settlement, working closely with key stakeholders.
Other responsibilities include but are not limited to:
Handling client enquiries via phone and email Processing construction progress payments, valuations, and discharges Reviewing loan contracts and ensuring settlement funds are in place Communicating with customers, brokers, and solicitors Maintaining accurate loan data in Loanworks and Finpower Processing progress claims and ensuring timely settlements Ensuring compliance with all policies and no fee discrepancies You Are you a highly organised and detail-oriented professional with a passion for delivering excellence? We're seeking an individual to bring their skills and energy to our team!
The successful applicant will possess:
Team player with a positive willingness to learn Excellent verbal and written skills Lending/Settlement officer experience Outstanding time management skills Close attention to detail coupled with speed and accuracy Superior Customer Service skills Previous experience using Finpower (desirable) If you are looking for job satisfaction, working in a professional environment with career advancement possibilities in a rapidly growing finance group, then you cannot miss this opportunity!
Why ABN? We're not just offering a job; we're inviting you to be part of a community that values innovation, passion, and excellence. Our employee benefits include:
In-House Discounts: Exclusive discounts to enjoy Flexibility: Work arrangements tailored to support your work-life balance Career Growth: Opportunities to elevate your career within a thriving organization Wellness Focus: Dedicated programs to nurture your well-being Health Coverage: Access discounted private health insurance Parental Leave: Paid leave for both primary and non-primary carers What's Next? Apply now if who we are resonates with you and you think you have what is required to fill this exciting role.

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Nominal Salary: To be agreed

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