Client Services Officer - Court Services, ParkesClient Service Officer, Parkes Local Court, Clerk Grade 1-2 (Ongoing) Location – ParkesSalary – $70,694 - $76,857 + employer's contribution to superannuation and annual leave loadingYour role As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry, and records management.
You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations, and deliver high-quality professional services to clients.
Working as a member of a team, you will liaise with a wide range of stakeholders to provide high-level clerical and administrative support services. Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.
Travel between Court locations will be required. Circuit and relieving staff are required to possess a current Driver's Licence and must be willing to travel, including overnight stays.
What we're looking for The successful candidates will have the following characteristics:
Strong written and verbal communication skillsGreat time management and organisational skillsThe ability to work in a fast-paced environment with high volumes of workHigh-quality customer service skillsProficient or ability to quickly learn the use of different types of technologyBe a team player who easily adapts to changing situations and environmentsYou have high ethical standards and ability to maintain confidentialityWhat We Offer We offer a variety of benefits, including:
A challenging and rewarding careerFlexible, autonomous work environmentCompetitive pay and conditionsTraining and development opportunities to build and maintain capabilitiesHealth & Wellbeing and Employee Assistance Programs.Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Targeted Question 1 Manage Self - Describe the steps have you taken in the past year to improve your skills or performance in some area?
Targeted Question 2 Work Collaboratively - Summarise a situation where you succeeded in persuading others to work more collaboratively so that better work outcomes were delivered.
Applications close: Wednesday 30th October 2024 at 11:59pm AEST.
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Susan Ryan via email.
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Matthew Oakley via email.
Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
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