Client Services Officer Supportive Team and Great workpalce cultureExpand Learning and Experience within the Accounting industryFlexible Work Hours / 9 Day Fortnight AvailableAbout us Count Gold Coast (Count GC) is one of the largest accounting and wealth management firms on the Gold Coast. With offices in both Southport and Coolangatta, we have both ends of the Gold Coast covered.
Our accounting team is made up of a dedicated group of highly driven professionals supported by a dedicated Client Support team.
We are proud of our fast paced, dynamic team culture, and continually find new ways to support our team and to give back for work well done.
We are seeking an experienced client services officer with the drive and passion for providing outstanding client service and the ability to work well within a team.
About you You've been working in an accounting, professional services firm or bank client services role for 2 years or more. We need you to be a switched on, self-driven, energetic team player with a keen eye for detail and be willing to embrace challenges. You're going to be working with a lot of different people, so being friendly, outgoing and personable are high on our list of people we want to work with.
About the role This is a highly varied role, with the responsibility of providing an outstanding level of client and process support. The role will be challenging and demanding at times but you'll be rewarded in a myriad of ways including recognition, bonuses, lunches, etc. This is definitely a "people person" role for the ultimate multitasker, so having excellent time management skills is also necessary.
What we'd like you to do Preparation and implementation of client financial compliance and tax documentation (inc. tax packs, company records, engagement letters)Create excellent client service experiences in person, over the phone or written communicationContact with 3rd parties such as ATO and ASICManage your own workflow and contribute to the Client Support team workflowSimple, smooth and easy Client onboardingClient database maintenanceGeneral firm administration and project workWhat we'd like you to have to be considered for this role Have a minimum of 2 years' experience in an accounting firm, professional services firm or bankA high level of skill with practice management, client management, job management platforms (e.g. Xero, FYI, Ignition)A high level of professionalism and attention to detailBe reliable and trustworthy, and take pride in what you doStrong written and interpersonal communication skillsThe ability to work independently with limited supervision and work to specific deadlinesThe ability to work as part of a team in a diverse, fast-paced environment To apply, please click "quick apply" or call Rebecca Limberger on ******** for a confidential discussion.
