Company: Lift Health GroupLocation: Metro-Surrounds, AdelaideWork Schedule: Full Time (8:00am - 4:00pm or 9:00am - 5:00pm)Compensation: Up to $110,000 (inclusive of superannuation)About Us:Lift Health Group is a leading healthcare provider specialising in high-quality FIFO allied health services for remote and underserved communities. We are committed to making a positive impact on the health and well-being of individuals across the country.Position Summary:We are seeking a driven and results-driven Client Services Coordinator that is focused on delivering tangible KPI's to drive our client services business to the next level. This role is based in our Head Office overlooking the parklands in Adelaide and supports our nationally expanding FIFO Allied Health Services company.This role will suit someone with a sales bent that is comfortable generating outbound calls to previous and potential clients. Exposure to NDIS client experience is desirable but not necessary. We are looking for someone who can start as soon as possible.Key Responsibilities:Practice Front Line Duties: Manage the front line, incoming communications, greeting clients and handling enquiries with professionalism and energy.NDIS Service Quotes and Agreements: Understand the process involved with providing NDIS service quotes and be involved in generating and distributing quotes.Client Bookings: Manage client bookings and allied health services schedules efficiently.Support to Leadership: Provide sales and administrative support to leadership, adhering to policies and procedures, and ensuring effective communication within the entire team.Client-facing experience with a strong understanding of hitting required targets.Exposure to Splose/Cliniko, Microsoft Office (including Excel and Teams).Our Ideal Candidate:Outstanding Interpersonal Skills: Excellent communication skills with clients, referrers, and team members.Attention to Detail: Maintains high accuracy and attention to detail in all tasks.Technologically Proficient: High proficiency in computer skills and quick adaptability.Time Management: Excellent time management skills and ability to work well under pressure.Customer Service Oriented: Strong customer service skills with a professional and empathic approach.Energetic and Friendly: Enthusiastic, quick-thinking, and supportive of the needs of a growing business.Team Player: Works well within a team and independently, adhering to our policies and procedures.Let us know what skills you have and can bring to our rapidly expanding team as there is ample room for career advancement.Why Join Lift Health Group:Be part of a dynamic healthcare team dedicated to improving the lives of underserved communities.Opportunities for professional development and career growth.Supportive and inclusive work environment.Work with inspiring leaders who lead by example with front line experience.How to Apply:If you feel this might be the next opportunity for you, please apply via this Seek ad with a resume and cover letter addressed to Chris Jamieson, Chief Executive Officer, at Lift Health Group. Applications are open now and close on 31 October 2024 at 5pm, or sooner if a suitable applicant is found.Your application will include the following questions:With which of the following Microsoft Office products do you have experience?Which of the following statements best describes your right to work in Australia?With which of the following medical practice management software do you have experience?Do you have experience in sales?Do you have customer service experience?
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