The opportunity
We are seeking a passionate and talented Client Services Administrator to join our growing Launceston office.
This opportunity will suit an experienced administrator with outstanding client service ability, team focus and organisational skills. You will provide support to our accountants and advisers, dealing directly with team members and clients, as well as performing ad-hoc administrative functions. You will deliver a broad and diverse range of functions from addressing client needs, to coordinating your team, to managing databases.
Our preference is for full-time hours. We will consider applicants seeking part-time, however, the role requires 5 days/week.
This is a rare opportunity to join a fun and supportive professional services team who contribute positively to the broader community.
The opportunity
We are seeking a passionate and talented Client Services Administrator to join our growing Launceston office.
This opportunity will suit an experienced administrator with outstanding client service ability, team focus and organisational skills. You will provide support to our accountants and advisers, dealing directly with team members and clients, as well as performing ad-hoc administrative functions. You will deliver a broad and diverse range of functions from addressing client needs, to coordinating your team, to managing databases.
Our preference is for full-time hours. We will consider applicants seeking part-time, however, the role requires 5 days/week.
This is a rare opportunity to join a fun and supportive professional services team who contribute positively to the broader community.
The role
This is a diverse role, based in our Launceston office. Your focus will be on providing exceptional client services and administrative support. Supported by an experienced team, you will:
Work closely with our accountants and advisers to ensure we deliver excellent client service, including responsibility for:
client communicationsteam co-ordinationdatabase managementjob set-up and work schedulingpreparing proposals and billspreparing, collating, sending and monitoring documentsattending to corporate secretarial, ABR and ATO requirements for clientsCommunicate with a variety of internal and external stakeholdersBuild genuine relationships with our clients and become a direct point of contact for client requests and enquiriesSupport the efficient and consistent delivery of services by maintaining an awareness of, and actively contributing to the development of, policies and processes related to your roleYou will be expected to approach your role with a mindset of continuous improvement and facilitate a culture of continuous improvement in your teamAssist the administration team with various functions to ensure the office runs smoothly, including reception, setting up meetings, processing mail, and other ad-hoc administrative duties
In this role, you'll get to know our clients and your teammates, how things work, where things are at, and what needs to happen next.
This is an amazing opportunity to enjoy a variety of work in a supportive environment, all while enjoying our awesome culture!
About you
The role will suit someone with administration experience, who shows a true passion for interacting with and assisting clients and team members.
You need to be an approachable people-person who has an immense care-factor. You will also have a commitment to maintaining the highest quality standards, and love to be organised and work on multiple tasks at one time.
To secure this role, you'll need to show us that you:
Have a positive 'can do' attitude and relish being a 'go-to' personAre confident, polite and empathetic in your dealings with a broad range of peopleAre well-spoken, well presented, and have strong written communication skillsCan handle conflicting priorities and meet deadlines whilst maintaining composure, balancing timeliness with quality and accuracyCan think on your feet, act independently within established guidelines, exercise discretion, apply good judgement, and be proactiveExcel in a collaborative team environmentHave sound computer skills with a minimum of basic skills in Microsoft Outlook, Excel and WordEmbrace change, learn continuously, adapt, and quickly grasp new systems and technologiesProactively contribute to the continuous improvement of systems, processes and proceduresWill commit to our values and ethical principles There are currently no other active positions vacant with Synectic. However, we are always on the lookout for experienced and talented Accountants, Auditors and Advisers. If you are interested in a career with us and feel that your skills, passions, values and experiences would be a great fit, please get
#J-18808-Ljbffr
